How to Sign Up for Ondra Health: The Complete Step-by-Step Guide
Signing up for Ondra Health takes about 10 to 15 minutes and follows four steps: complete an online medical assessment, get reviewed by a board-certified provider through Wasef Health, PC, receive your prescription if approved, and have your compounded medication shipped cold-chain from a named U.S.-licensed pharmacy. You are only charged if a provider approves treatment. This guide walks through exactly what to expect at each step.
Key takeaways
The full process is four steps and takes about 10 to 15 minutes to complete the assessment; provider review is typically same or next business day.
You are only charged if a licensed provider approves treatment. No prescription is guaranteed before medical review.
Have your health history, current medications, and BMI details ready. Compounded medications are not FDA-approved; whether treatment is appropriate for you is a licensed provider's decision.
Quick answer
How do I sign up for Ondra Health?
Complete the online medical assessment (about 10 to 15 minutes), which collects your health history, current medications, and weight details. A board-certified provider through Wasef Health, PC reviews your intake, usually within one business day. If treatment is appropriate, you receive a prescription and your compounded semaglutide or tirzepatide is shipped cold-chain from a named U.S.-licensed pharmacy. You are only charged if a provider approves treatment.
Before you start: what to have ready
Having a few details on hand makes the assessment faster and helps the provider make an accurate decision.
Your current height and weight, so your BMI can be calculated. A list of any medications and supplements you take. Any known allergies. Your relevant medical history, including conditions like diabetes, thyroid disease, or pancreatitis, and any family history of medullary thyroid carcinoma or MEN 2 syndrome. Your weight-loss goals and any prior experience with GLP-1 medications.
Step 1: Complete the online assessment
The assessment is a structured medical questionnaire, not a formality. It asks about your health history, current medications, allergies, and weight-related measurements so the reviewing provider has a complete picture. Answer honestly and completely — the accuracy of the clinical decision depends on it. This step typically takes 10 to 15 minutes. There is no charge to complete the assessment.
Step 2: Provider review by Wasef Health, PC
A board-certified provider through Wasef Health, PC reviews your completed assessment. This is a real clinical review, not an automated approval. The provider evaluates whether a compounded GLP-1 medication is appropriate and safe given your history, checks for contraindications, and determines the right starting approach. Review is typically completed within one business day. If the provider needs more information, they may follow up before making a decision.
Step 3: Prescription and checkout
If the provider approves treatment, you receive your prescription and complete checkout. Ondra's pricing is flat across all doses on a quarterly plan, with shipping included — the price does not rise as your dose increases. You are only charged at this point, after approval. If treatment is not approved, you are not charged for medication.
Step 4: Cold-chain shipping and ongoing care
Your compounded semaglutide or tirzepatide is prepared by a named, U.S.-licensed pharmacy partner (Hallandale or Boudreaux) and shipped cold-chain, with insulation and ice packs to protect the medication in transit. After you start, you have direct, ongoing access to your care team for dose adjustments, refills, side-effect questions, and support. Treatment is not a one-time transaction — titration and follow-up are part of the process.
What happens if you're not approved
Not everyone is a candidate for compounded GLP-1 treatment, and a responsible provider will decline when it isn't appropriate. If you are not approved, you are not charged for medication. The provider may explain why and, where relevant, suggest next steps. This gatekeeping is a feature, not a flaw — it's the difference between a real medical service and a storefront that approves everyone.
Frequently asked questions
How long does it take to sign up for Ondra Health?
The online medical assessment takes about 10 to 15 minutes. Provider review through Wasef Health, PC is typically completed within one business day. Once approved and shipped, cold-chain delivery usually arrives within a few business days.
Do I have to pay before I'm approved?
No. Completing the assessment is free, and you are only charged for medication if a licensed provider approves treatment. No prescription is guaranteed before medical review.
Is there a video visit required?
The process is primarily an asynchronous online assessment reviewed by a licensed provider. Depending on your state's telehealth requirements or your medical history, a provider may request additional information before deciding.
What information do I need to sign up?
Have your current height and weight, a list of medications and supplements, known allergies, relevant medical history, and your weight-loss goals ready. Accurate information helps the provider make a safe, appropriate decision.
Which pharmacy fills my prescription?
Ondra works with named, U.S.-licensed pharmacy partners, Hallandale and Boudreaux. Naming the pharmacy lets you verify it — a transparency standard many providers don't meet. Medication ships cold-chain to protect it in transit.
Are the medications FDA-approved?
No. Compounded semaglutide and tirzepatide are not FDA-approved and are not therapeutically equivalent to brand-name products. Whether treatment is appropriate for you is a decision made by a licensed provider based on your individual health.
† This article is for informational purposes only and does not constitute medical advice. Ondra Health is a telehealth platform, not a medical provider, and this content does not establish a provider-patient relationship or replace personalized guidance from a licensed professional. Whether any GLP-1 treatment is appropriate for you is a decision made by a licensed provider based on your individual health. Compounded medications are not FDA-approved, are not reviewed by the FDA for safety, effectiveness, or quality before marketing, and are not therapeutically equivalent to FDA-approved branded products. Process details and pricing are current as of publication and subject to change. Individual results vary.